Terms of Service

Effective date: 7 September 2026 · Contact: [email protected]

1. About DronePoint and Who You Are Contracting With

DronePoint is a web-based mission planning tool that generates KMZ mission files for compatible DJI Fly and WPML workflows. In these terms, "DronePoint", "we", "us", and "our" refer to the operator of DronePoint, a service operated from Israel. The contact point for all matters, including legal and consumer queries, is [email protected].

DronePoint is independent software. It is not affiliated with, endorsed by, sponsored by, or approved by DJI Technology Co., Ltd. DJI, DJI Fly, and related product names are trademarks of their respective owners.

For paid purchases, your contract of sale is with Lemon Squeezy (Lemon Squeezy, LLC) acting as merchant of record. Lemon Squeezy is responsible for the payment transaction, invoicing, and applicable taxes; DronePoint is responsible for providing the software itself. See section 5.

2. Eligibility and Accounts

You may use DronePoint only if you can form a binding contract and may lawfully operate drones or plan drone operations in your jurisdiction. Free use does not require an account, and individual paid access works with a licence key alone — no account or sign-in is needed. Team plans do require an account, which we create from the email address attached to your purchase. Paid access may also involve a checkout record or customer portal account managed by our payment provider.

You are responsible for keeping any access key confidential. If you believe your key has been compromised, contact us promptly.

3. Aviation Compliance and Safety

You must not use DronePoint for illegal, unsafe, or harmful operations. You must verify altitude, terrain, obstacles, airspace, weather, battery reserve, aircraft configuration, firmware behavior, and return-to-home settings before flight.

Generated files may contain errors or may behave differently across aircraft, controller, app, firmware, or regional configurations. You must test cautiously and keep manual control available whenever possible.

4. Acceptable Use

You agree not to:

• Use DronePoint to plan unlawful, dangerous, or unauthorized flights.
• Interfere with, overload, scrape, reverse engineer, or attempt to bypass security for the service.
• Share paid access keys publicly or resell access without written permission.
• Upload or transmit malicious code or unlawful content.
• Use DronePoint in a way that infringes third-party rights or violates applicable law.

5. Paid Products and Lemon Squeezy

Paid DronePoint products may be sold through Lemon Squeezy, which acts as merchant of record or reseller for supported transactions. Lemon Squeezy may handle checkout, payment processing, sales tax, invoicing, refunds, chargebacks, fraud checks, and customer portal functions.

By purchasing a paid product, you also agree to Lemon Squeezy's applicable buyer terms and privacy terms, available from the Lemon Squeezy checkout and website. If there is a conflict between these terms and Lemon Squeezy's checkout or buyer terms for payment, tax, billing, refund processing, or chargeback handling, Lemon Squeezy's terms control for those payment-related matters.

Prices, features, billing periods, and renewal terms are shown at checkout. Subscription access continues until cancelled, expires, or is terminated under these terms.

6. Refunds and Cancellations

Our refund rules are described in the Refund Policy. Subscription cancellations stop future renewals but do not automatically refund past charges unless the refund policy or applicable law requires otherwise.

7. Consumer Right of Withdrawal (EU / UK)

If you are a consumer in the EU or UK, you normally have 14 days to withdraw from a purchase of digital content without giving a reason.

DronePoint provides digital content (access to online software) immediately. At checkout you are asked to (a) request that access begins straight away and (b) acknowledge that by doing so you lose the 14-day right of withdrawal once access has been provided. If you do not give that acknowledgement, or if access has not yet been provided, the 14-day right still applies and you may withdraw by emailing [email protected], after which we (through Lemon Squeezy) will refund payments received.

This section does not limit any non-waivable statutory right, including the right to a remedy if the software is faulty or not as described.

8. Team Plans

A team plan covers a fixed number of seats, shown at checkout. The person who purchases the plan is the team owner. The owner may invite people up to the seat limit, remove members, and change the number of seats through our payment provider. Removing a member frees their seat. The owner cannot be removed from their own team.

Every member of a team with an active subscription gets the paid features included in the plan. Members can save missions to a shared team library, and every member can view, edit, and delete any mission in that library. Do not save anything to a shared library that you do not want other members to see.

You retain ownership of missions you create, as described below. Saving a mission to a team library grants the other members of that team the right to view, use, edit, and delete it for as long as they are on the team. Removing a member does not withdraw missions they have already saved from the team library.

If a team subscription lapses or is cancelled, saved missions remain available for a short grace period so a failed renewal does not interrupt work in progress. After that, paid features and the shared library stop being accessible. We may delete team data a reasonable time after a subscription ends; export anything you need before cancelling.

9. Intellectual Property

DronePoint software, design, text, logos, and documentation are owned by DronePoint or its licensors. You may not copy, modify, redistribute, sell, sublicense, or create competing services from DronePoint except as expressly allowed by law or written permission.

You retain ownership of mission inputs you create, including polygons, waypoint paths, mission names, and settings. You grant us the limited rights needed to process those inputs, generate output files, store them if you choose to save them, troubleshoot the service, and maintain security. Where you share a mission with a team, that grant extends to the other members of that team as described in section 7.

10. Feedback

If you send us feedback, suggestions, or feature requests, we may use them to improve DronePoint without any obligation, payment, or attribution to you. Please do not include confidential information in feedback. If you give us an email address for a reply, we use it only to respond to you.

11. Third-Party Services

DronePoint may use third-party services for map tiles, geocoding, elevation data, fonts, hosting, and payment processing. Those services are governed by their own terms and privacy policies. Third-party data may be incomplete, outdated, unavailable, or inaccurate.

12. No Professional Advice

DronePoint does not provide aviation, surveying, legal, insurance, engineering, or safety advice. Calculations such as spacing, overlap, GSD, terrain following, and waypoint counts are estimates and must be independently verified for your aircraft, sensor, site, and use case.

13. Disclaimers

DronePoint is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We do not warrant that the service will be uninterrupted, error-free, secure, compatible with every aircraft or firmware version, or that generated files will be safe or suitable for any particular operation.

14. Limitation of Liability

To the fullest extent permitted by law, DronePoint will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, property damage, personal injury, regulatory penalties, failed missions, or aircraft loss arising from use of the service or generated files.

To the fullest extent permitted by law, our total liability for any claim relating to DronePoint is limited to the amount you paid for the service in the 3 months before the event giving rise to the claim, or USD 100 if you used only the free service.

15. Termination

We may suspend or terminate access if you violate these terms, misuse the service, create safety or security risk, fail payment, or if required by law or a payment provider. You may stop using DronePoint at any time.

16. Changes

We may update these terms from time to time. The effective date will be updated when changes are posted. Continued use after changes means you accept the updated terms.

17. Governing Law

Unless a mandatory consumer law says otherwise, these terms are governed by the laws of Israel, and disputes will be handled by courts in Israel.

18. Contact

Questions about these terms can be sent to [email protected] or through the support page.